I first started working with SARD in the earliest days when Kevin asked me to come along to a meeting to input into early research and marketing plans. I loved the atmosphere and the customer service ethos of the company and started working as permanent member of the team shortly afterwards.
I have worked in HR and candidate research within both the public and private sectors and prior to joining SARD spent four years as a fundraising manager for the NSPCC, supporting their National Development Board, delivering gala fundraising events and working with major corporate partners. These varied experiences have helped provide a good understanding how large organisations work and the vital importance of providing clients with the best possible customer service.
I am very proud to be part of SARD and excited about our future direction.
Francesca Monk Oct 6, 2017
We have operated live chat user support since 2012 and over those five years we have listened to, digested and acted upon the feedback of 1000s of users. Some of this feedback has been difficult to receive - we are incredibly proud of what SARD offers but there will always... Read More
Francesca Monk Dec 21, 2016
We are updating our support materials to ensure that they are as helpful and look as good as possible. The latest to receive a makeover are our User Guides. Read More
Francesca Monk Nov 25, 2016
We have added Appraisal Month functionality to SARD Medical Revalidation, making the recording and tracking of appraisal compliance more efficient for all users. Read More
Francesca Monk Jun 7, 2014
I had some time off this month for an operation and was fortunate enough to be treated in the day surgery unit of Princess Royal University Hospital, now run by Kings College Hospital NHS FT. When my anaesthetist and her assistant asked me what I did, I don't think they... Read More
Francesca Monk May 23, 2014
Today is my first day back in the office after a week in Portugal with my family. Getting back into the swing of things can be a challenge but today I was really keen to get back and getting cracking on setting up our charity events in aid of Mind... Read More